Privacy policy
Last updated: January 2, 2026
1. General information
This privacy policy describes how SIA "Mājas pamati" (hereinafter - the Company) processes personal data obtained while providing car service services and maintaining the website.
2. Data controller
The data controller is SIA "Mājas pamati", address: Rīgas iela, Rīga, LV-1010, e-mail: info@majaspamati.lv.
3. What personal data is processed
We process only personal data that you provide directly or that arises during service provision, including:
- Name, surname and contact information (phone, email)
- Vehicle information and service history
- Communication content (emails, phone calls, requests)
- Billing and payment information (if applicable)
4. Purposes of personal data processing
Personal data is processed for the following purposes:
- Providing car service services and handling requests
- Communicating with customers and addressing inquiries
- Processing payments and fulfilling accounting requirements
- Improving website functionality and usage (analytics, with consent)
5. Legal basis for processing (GDPR Article 6)
- Contract conclusion and performance - to provide services (GDPR Art. 6(1)(b))
- Legitimate interests - customer service and communication (GDPR Art. 6(1)(f))
- Consent - for analytics cookies (GDPR Art. 6(1)(a))
6. Cookies and Google Analytics 4
The website uses necessary cookies that provide core functionality. Analytics cookies are used only with your explicit consent.
If you consent to analytics cookies, we use Google Analytics 4 (GA4) to obtain aggregated information about website visits and improve performance. GA4 does not store or log IP addresses by design.
You can withdraw or change your consent at any time using the “Cookie settings” link in the footer.
7. Recipients of personal data
Personal data is not disclosed to third parties except when necessary for service provision or compliance with legal requirements (e.g., accounting or IT service providers).
8. Data retention period
- Service requests and communication data - as long as necessary for service provision and potential disputes
- Accounting data - for periods required by law
- Analytics data - according to tool settings and only with consent
9. Data security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.
10. Your rights
Under the GDPR you have the right to access your personal data, request correction or deletion, restrict processing, object to processing, and request data portability.
11. Filing a complaint
If you believe your data processing violates GDPR requirements, you have the right to file a complaint with the Data State Inspectorate (www.dvi.gov.lv).
12. Contact information
If you have questions about personal data processing, please contact us at: info@majaspamati.lv.